Reply. Select Account Settings. Do you try to stay anonymous? Username etc : r/poshmark - Reddit Enter in your new email address. Just this week, I sent a wool blend pea coat to a buyer who paid $44. However, the tags were intact and the dress was otherwise flawless. The company is headquartered in Redwood City, California, with offices in Canada (Vancouver . How Much I Have Made So Far Blog Income Report, September/October 2021 Blog Income Report $714.34, How To Sell On Facebook Marketplace | How It Works. 10 pinkwoodgrain 4 yr. ago Thank you <3 2 Scan this QR code to download the app now. Poshmark recommends carefully reviewing the photos, description, and item condition before making a purchase. Click on your profile picture to reveal the dropdown menu. Select a reason that best matches your reason for the return. Is there an option Im missing to pretend they dont exist? To change or add your address: In the app Go to your Account Tab (@username) Select My Addresses Beside your current address, select Change Note: If there are no addresses on file, select Add Default Shipping Address or Add Default Return Address. I'm getting fed up, at least the last 2 " item not as described returns" the buyer didn't damage the items and I was able to resell easily. Just this week, I sent a wool blend pea coat to a buyer who paid $44. To avoid Poshmark returns, make sure you ship as quickly as possible. Excerpts and links may be used, provided that full and clear credit is given to Jennifer R and This Mommy is Real with appropriate and specific direction to the original content. If youre going to ship late, let the buyer know thered be a delay, and they would understand. Any buyer can open a case to return a recent purchase using the account tab on either the Poshmark app or web version. The buyer can make a case that you didnt show how new or worn the item is. In cases like this, the original listing is absolutely crucial. There you will find everything you need to complete your at-home DIYs, right alongside of me and my DIY videos:https://www.amazon.com/shop/erikawithakYou can browse my Poshmark closet for second-hand gems and sometimes items that are new with tags! While they wont guarantee a case in your favor, they will help defend your case, keep things professional, and hopefully, allow Poshmark to process the decision promptly. c#; asp.net; vb.net; Share. Is it straight, skinny, high, or mid-rise? How To Change Your Name Or Address On Poshmark Label Shipping - YouTube How to change or add my address - Poshmark In this case, the buyer opened a case upon receipt of the item. Privacy Policy. In the app. I politely responded that that was an issue of fit rather than item not as described. Sellers are given a chance to respond. Its difficult for Poshmark to determine whether or not it exists since they can only rely on what each party states. Go to your account by clicking on your username -> Click on My Purchases -> Select the order you would like to file the return case on -> Click on Problems/Order Inquiry -> Click on Order Not as Described -> You will need to select a reason for the return -> Next you will be asked to provide a description of the issue with the item . 4. Follow This Mommy is Real on WordPress.com. To file a return: In the app Select your Account Tab (@username). Poshmark isn't going to do shit unless enough people complain. But if not, just accept it and learn from it. She loves a good glazed donut and nerdy deep dives into the science of food and how it's made. If Poshmark verifies your return claim, they'll send you a shipping label you can use to return the item to the seller, and refund your money. Take photos of the item 3. The Budget & Mom Jeans blog earns commissions from qualifying purchases as an amazon associate. 3. New comments cannot be posted and votes cannot be cast. If not, learn your lessons and make sure it doesnt happen again. Bree is a lifestyle blogger, mom, and wife based in Virginia. I guess it's fine for now but ideally I don't really like having my actual address attached to an online account if multiple sales are involved. What is a return address? Archived post. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Go to your Account Tab (@username). Leave your Poshmark closet in the comments! In the span of a year, thats a pretty low amount of cases. This past month, I had my first return in years. POSHMARK RETURN POLICY | STOP DOING THIS | POSHMARK TIPS 2021If you want to learn how to sell on Poshmark, you have come to the right place! Usps requires all priority mail to have a return address, it's mandatory so they can refuse it. Follow me on TikTok:https://www.tiktok.com/@stylisterikawithakFollow me on Instagram:https://www.instagram.com/stylisterikawithak/Follow ROXDOLL on IG:https://www.instagram.com/roxdollcosmetics/Sign up for the ROXDOLL Cosmetics Loyalty Rewards Program, its free to join, and youll receive exclusive VIP offers while you earn points that can be redeemed for rewards!https://www.roxdollcosmetics.com/loyalty Share. By far, this was one of the most difficult cases that Ive come across. Poshmark listings allow up to twelve pictures, take advantage of it. Learning as Im going ! 0 0. FAQs - Poshmark When you get your item back, check it thoroughly to make sure it is in the condition it was shipped. Privacy Policy. Required fields are marked *. If it is your fault, accept the return and let the buyer get their refund. The size is often on the sole or inner heel area. Add images that clearly depict the reason for the return and include a description of the return. When taking pictures of your listings, take measurements also, then show pictures and mention them in your descriptions. Whats the length of the dress, is it mini or midi? So go to the USPS website and schedule a pickup, and the mail carrier would pick up your shipment the next day. The seller receives a notification of the case and can provide her response. If this happens, the buyer must ship the item back within a certain period. One of the Posh Tips we like to share with our sellers is to be extra descriptive in the listing to avoid any possible concerns regarding condition and to best set their buyers expectations.. And I wonder if the seller thinks thats enough information to help a buyer purchase your item. Cookie Notice Is there a way to hide all listings from a particular user? But if a case opens against you, be professional and keep emotions aside and try to resolve it. On the web. Again, it is important to only state facts, and address Poshmark in the case chat .While its never guaranteed that youll win, its best to keep things short and professional. Thoughts? I requested for more information, and she provided it. Case Opened Against You on Poshmark? Here's What To Do Apologize to them, and move on. How to change or add my address - Poshmark And at some point, theyd lose interest in that purchase especially if youre not communicating with them about shipping. She received them, and stated the defect was there. Account - Poshmark But waiting for days and not getting any update can be frustrating. Select from a previously saved address or add a new one by selecting Add Address'. They are CHEAP when it comes to your privacy. How to Sell Your Clothes on Poshmark | POPSUGAR Fashion By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Thank you. Select your profile picture at the top-right of the page. How to Avoid Cases Open Against You & Returns on Poshmark Privacy Policy. When a case is opened against you on Poshmark, dont panic. WRONG. I can understand the disappointment on the buyers side as well, especially when these things could have been avoided up front. 23 7 7 bronze . I've been a faithful posher for over 5 years selling 1,060 items so far. Select Submit. Read more, Last Updated on February 25, 2023 by Bree Are you wondering what Thredup processing fees are and what you should, Read More Thredup Processing Fees What It Means & What To DoContinue, Last Updated on October 25, 2021 by Bree If you want to know which of these two is a better, Read More ThredUp VS Poshmark: Which Is A Better Closet Cleanout Platform?Continue, Last Updated on September 3, 2021 by Bree I started my blog sometime in 2018, and this is my first, Read More How Much I Have Made So Far Blog Income ReportContinue, Last Updated on February 24, 2023 by Bree So I thought it would be nice to share my blog growth, Read More My Blog Growth After Blogging For 1 YearContinue, Last Updated on November 5, 2021 by Bree Whew! Its even difficult to refute something like this, because your statement could incite unwanted actions from the buyer. I listed 8 photos in great lighting that showed the condition, every angle, and included the length. So dont worry about it. Photos are attached for viewing.. Enter your email address to subscribe to this blog and receive notifications of new posts by email. What kind of fit is it? I also don't use my last name, just an initial, for an extra layer of safety. No matter the reason, its always frustrating! I indicated medium as the size, included a picture of the tag, but made the mistake of not including the M/L part in the description. If you are adding or editing an address, you may be prompted to complete our 2 Step Verification. Do you ever white out your return address? : poshmark - Reddit Why would a seller risk their business with such dishonesty? List the shoe by the size written on it. Now after one or two Poshmark returns, youd want to make sure it doesnt happen anymore. Questions? Youre on the platform to sell and make money, remember to take enough pictures, describe your items thoroughly, and youd hardly have cases open against you. Buying - Poshmark The poor customer service along with the 20% fee is really starting to push me away. But if you never receive your product, or it's completely different from what the listing described, you can return the item, and hopefully receive a refund. Share tips and tricks, make new PFFs, and banter about. If you wanted the package back because something happened or it wasn't deliverable a PO Box would be the best option. But the past few months it seems "item not desicribed" return cases are getting out of hand. Sorry for the newbie questions ! She stated that the odor from the sweater was so offensive that it had to be double packaged and put in a completely closed off room since it was causing her to have a reaction to it. How To Bundle On Mercari (With Pics) And Sell More, How To Sell On Mercari: How Mercari Works For Sellers, 23 Money-Saving Tips For Living On A Budget Without Feeling Poor, 9 Healthy Lifestyle Habits To Live A Happy Life, 12 Craft Business Ideas: Things To Make And Sell From Home, Black picture #3 shows actual color (if thats the case), Like-new condition or worn once or a handful of times, Only flaw is a slight scratch on the toes, see picture #4. The seller never disclosed the flaws in the items and claimed they werent there when she shipped both jackets. Has anyone else had any luck with returns as a seller or just similar cases? In fact, answering and addressing this type of behavior wont help the situation. Make sure to read Poshmark policy for whats covered and what isnt, to protect yourself on the reselling platform. But you should make sure your shipping box or poly mailer is in great condition. But don't trust the post office to store return info in their tracking info. The platform has over 80 million users, with over 200M available listings. Im going to look into getting a PO Box. Reddit and its partners use cookies and similar technologies to provide you with a better experience.