In like manner, you may want to call the Tesla service center for the following issues if you ever face any. This service ensures that even if your car runs into an emergencytire-related or otherwiseyoull get the help you need quickly and efficiently, without scrambling for a spare tire and replacing it on your own., Tesla Roadside Assistance offers drivers 24/7/365 roadside assistance. Best for Motorcycles. Having roadside assistance can save your day if your car decides to break down while driving. The same goes for transportation costs from the Tesla Service Center, vandalism, broken window repair or repair, damage caused by driving the car off-road, depletion of battery due to standard wear and tear, extraction of the EV from mud or snow, and more. Battery Assistance (Solved). Prepare for Delivery Day. Tesla owners will now be able to contact the company's in-house support team, which is based in Fremont, CA for the North American market, and have their car picked up in case of emergency up to. Still searching for the perfect used EV? Roadside assistance can be requested using the Tesla mobile app. Whether its a. , dead battery, or another issue, Tesla offers its own roadside assistance program to ensure youre on the road quickly. Tesla Roadside Assistance is a suite of services dedicated to helping drivers in various situations for free. as part of their Roadside Assistance package. SOUTH EASTERN ROADSIDE - Charlotte, North Carolina - Roadside Don't Count on Tesla Roadside Assistance | Page 2 | Tesla Motors Club Roadside Assistance is not a warranty and is not provided under any Tesla warranty, but is a service intended tominimize inconvenience when your vehicle is inoperable. Compare.com does business in California as Comparedotcom Insurance Agency, LLC (License: 0I22535). However, the two service calls triggered a not so nice letter from AAA warning us that we only had three calls allowed during a year and our membership was at otherwise at risk. According to Tesla, roadside assistance is included in some extended service agreements too. The provider was great about keeping me updated. If you need Roadside Assistance, you can call Teslas support line, and they will assist you with your issue. Coverage: Transportation services of up to 500 miles to the nearest Service Center are provided. Compare.com can help you find and compare a wide range of pre-owned EVs in your area. Sounds like a lot of excuses, let's get to ordering. This is How To Fix Tesla Rear View Mirror! They're encouraged to attach any additional details that could help Tesla's team locate them and better learn the nature of their situation. liability is expressly limited to the cost of the listed benefits. Plus, our. You areresponsible for transportation costs beyond this distance or from such locations to any additional location. To call or reach Tesla Roadside Assistance, youll need to press the assistance button in your car or use the Tesla mobile app to reach a support representative. AutoFox Towing & Roadside Assistance Services -All Rights Reserved 2021. Open the app and tap Roadside near the bottom of the screen. Provider was very helpful and kept me informed. Emergency Roadside Assistance | Tesla Motors Club View Tesla Videos, Learn about your Tesla ownership experience including designing and taking delivery of your car. However, just because the roadside assistance policy doesnt cover it, this doesnt mean Tesla cant help. So, its best to consult your Tesla Owners manual or contact Tesla directly for more information on your specific coverage. All rights reserved. Tesla EVs are among the most sought-after products in the market thanks to the manufacturer's investments in innovation. Tesla Service Service subscriptions and resources for independent businesses and individuals involved in the professional maintenance and repair of Tesla vehicles. When your Tesla breaks down, you can ask for roadside assistance. Has anyone actually been charged yet? ? Roadside assistance is a service Tesla offers to assist drivers of their electric vehicles in the event of a breakdown or other road-related issues. While we partner with some of the companies and brands we talk about in our articles, all of our content is written and reviewed by our independent editorial team and never influenced by our partnerships. How quick is Tesla Roadside Assistance? Ordering a Used Tesla Tesla reserves the right to limit services and reimbursement to an owneror driver when, in its sole discretion, claims become excessive in frequency or type of occurrence. program updates Road America is now an Agero owned brand. Teslas offer more driving range than many models, though there are some exceptions. It may not display this or other websites correctly. Through the financial request program by the same company, you can request a vehicle on credit. Instead, the Tesla Model S is equipped with a technologically advanced Tire Pressure Monitoring System (TPMS). Yes, you can continue using Tesla roadside assistance after your warranty period. AutoFox provides Tesla roadside assistance for owners whose vehicles are under warranty or out of warranty. Question is--DID YOU PLACE AN ORDER YET??? No one likes heat, especially in a Tesla car. Consider becoming a Supporting Member of Tesla Motors Club. The time you have Tesla Roadside Assistance depends on the Model of the Tesla vehicle you have and the time of purchase. One of the essential maintenance measures is cleaning the car, so it remains spotless and stain-free. Tesla Roadside Assistance is a suite of services dedicated to helping drivers in various situations for free. Currently Providing fuel deliver,lockout service, jumpstarts, tire changes and tire plugs and also motorcycle towing.looking forward to . Also, you can get this app on your phone or the Tesla app. Most of all, is it worth the cost, or should you just opt for the roadside assistance offered through your car insurance provider? However, you must be in an area with internet (3G, 4G, or Wi-Fi) service for this to work. Tesla Roadside Assistance is committed to providing you with immediate roadside services, 24/7 365 days a year. Nick Versaw leads Compare.com's editorial department, where he and his team specialize in creating educational content about insurance and other related topics. However, you can contact Teslas Roadside Assistance service directly to get up-to-date information on the wait time. Before joining Hot Cars as a List Writer, Michael contributed more than 300 articles for Screen Rant about the ever-growing electric vehicle landscape. Can Tesla Go Through Car Wash? Roadside Assistance | Tesla Support. AutoFox provides Tesla roadside assistance for owners whose vehicles are under warranty or out of warranty. But, if your situation requires a tow to a Service Center, there will be a fee for the tow. He graduated with Latin honors from Virginia Commonwealth University, where he earned his Bachelor's Degree in Digital Journalism. Our trained technicians are here to help you get back on the road. Thank you! Our Towing Services are only available to Pickup trucks / Large SUV's and Larger. If your Tesla breaks down and is undrivable due to a mechanical or technical failure covered under warranty, you can contact roadside assistance for a tow. Example, your kid drives the car, can't figure it out at the mall. Find Us. for free within 500 miles anything over 500 miles will incur a fee. Just savings. period, the roadside assistance is valid. If youre ever in an unsafe location, contact emergency services. Though it makes little, Read More Is It Better To Charge Tesla At Lower Amps? If the service center is farther than 50 miles, you will pay extra. Tesla Roadside Assistance, 2023 (+Why You Need It) All you have to do is call 877-798-3752 to get help. Michael has always been passionate about automobiles, especially SUVs like the Ford Expedition and Nissan Murano. Teslas free roadside assistance coverage has a range of exceptions to keep in mind. This means roadside assistance will extend to whatever the terms of that extended service contract are. Drivers can access the feature from the bottom of the app's home screen. They will tow you to the. Learn about all your vehicle and energy products. Finally, if youre having a problem with your Tesla vehicle, feel free to reach out for assistance. Safety Score, Explained. I was just in an accident and don't know what to do. Tesla revolutionized the world of electric vehicles, but these super high-tech vehicles are not impervious to breaking down or needing roadside assistance for another reason. View the latest videos in the Tesla Video Guides designed to educate you on product features. Tesla makes a roadside assistance service available all day for its customers in the event of any road incidents. TESLA, TESLA MOTORS, TESLA ROADSTER, MODEL S, MODEL X, and the TESLA, T and TESLA and T in Crest designs are trademarks or registered trademarks of Tesla Motors, Inc. in the United States and other countries. When you buy a new Tesla from a Tesla dealership, you get a four-year or 50,000-mile New Vehicle Limited Warranty, which includes Tesla Roadside Assistance for the duration of the warranty period . It is transferable to a new owner of the same vehicle provided that the coverage period hasn't expired. For this reason, people wonder, Read More Tesla Model Y Glass Roof Heat: All You Need To KnowContinue, Last updated on April 18th, 2023 at 11:17 pm Tesla users are often unsure whether charging their cars at lower or higher amps is better. And if its not included, you can add it as an additional service for minimal cost likely not much more than a single service call from Tesla. Tesla also offers gap insurance, rental reimbursement coverage and roadside assistance. This coverage is available in any state in the U.S. that has a Tesla Store or Service Center. Then, the representative will update you on the estimated arrival time and keep you informed throughout the process. The availability of Tesla Roadside Assistance depends on the type of Tesla vehicle you have and the coverage provided by your Tesla warranty or service plan. My wife likes to drive the Tesla more than the Lexus, so I think the terms of the towing agreement are OK. 2 out of 3 new U.S. passenger vehicles covered by Agero 115 million drivers protected each year Home | Agero, Inc. A Cross Country Group Company. I "think" its during the new car warranty period, which is 4 years / 50k miles, but have not researched that. All plans include simple emergency . Compare.com can help you find and compare a wide range of pre-owned EVs in your area. Drivers can find the current numbers for other countries on, Even with Teslas innovative solutions for addressing flat tire issues, replacing a damaged tire can cost you hundreds of dollars. That is a future goal for this company. Roadside Assistance may not be provided in certaincircumstances, including but not limited to restricted roadways, inaccessible locations (including parking garagesand off-road locations) and hazardous conditions (including due to acts of God or environmental conditions), andis limited to one service call per incident. And a local technician will be available to assist you. The services you might call for may include changing a flat tire, towing, jump-starting a dead battery, changing a flat tire, and unlocking the vehicle if the key is lost or inside the vehicle. First, you can call the service at 1-877-798-3752 if youre in the U.S. or Canada. Discuss Tesla's Model S, Model 3, Model X, Model Y, Cybertruck, Roadster and More. Compare.com is a registered trademark. Tesla roadside assistance is there to help you 24/7, 365 days a year, and is available to Tesla owners whose vehicles are under warranty or have an extended service agreement. Tesla is known for their exceptional customer service and Roadside Assistance, so wait times are typically minimal. JavaScript is disabled. Heres a partial list of some items roadside assistance does not cover: There are two ways to request roadside assistance from Tesla. How Your Job Title Affects Your Car Insurance Rate, How a Car Insurance Lapse Affects Premiums, Insurance Increase After an Accident: Real-Life Examples. . Some roadside assistance companies even bring gas to your car or pay for a locksmith. The automaker claims that it covers more situations than what's listed on the website. If you run out of battery, this is not a covered. https://www.tesla.com/sites/default/files/blog_images/tesla_announcement_social.jpg. You must log in or register to reply here. Forums I was paying close attention to "how would I use this car every day" instead of "man does this car go fast!". -- those are the same thing in my book :biggrin: Aha! Here are the specifics of each covered roadside assistance service. Thankfully, this article will dive into the amperage requirements for a Tesla for maximum efficiency. Why doesnt my Tesla Model 3 have a spare tire? The average Jerry user saves. If youve lost the key fob and need a tow, roadside assistance will provide a one-time courtesy tow within 50 miles to a service center to have a new keyfob made. See Map Service Subscriptions Get access to tools for professional maintenance and repair of Tesla vehicles Sign Up Now Learn More In addition, Tesla Roadside Assistance is available 24/7, and Tesla includes it with the purchase of a Tesla vehicle for a limited period. If your Tesla breaks down and is undrivable due to a mechanical or technical failure covered under warranty, you can contact roadside assistance for a tow. If they cannot unlock the vehicle remotely, roadside assistance will dispatch a trained tow service provider within 50 miles to manually unlock the doors. Blog (Explained), Tesla Credit Decision Pending: All You Need To Know. They (lawyers) have to put something in there to cover them from some serious tow bill. For Tesla vehicles with an active warranty or a Tesla Service Plan, Roadside Assistance is typically available 24 hours a day, seven days a week, to assist drivers with any issues they may encounter while on the road. If you accidentally lock your keys in the car, you can contact, , and they will attempt to unlock it remotely. Our . The Roadside Assistance covers tire changes, jump-starts, fuel delivery, and towing, among others. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. How Much Does Tesla Car Insurance Cost? - NerdWallet Generally, Tesla strives to provide fast and efficient service to its customers. Contact Roadside Assistance to learn more or arrange a transport. Call 1-866-990-0412 For Roadside Assitance , A safety net, so you aren't stranded on the side of the road, Peace of mind for other drivers, if the plan covers additional drivers, Towing to the nearest Tesla Service Center. will tow your vehicle to the nearest service center for free as long as its within 50 miles. Coverage: Flat tire services are provided for up to 50 miles when tire repair and/or replacement is completed through Tesla directly. However, once your warranty expires and you're no longer covered, you may want to consider purchasing a roadside assistance package through your insurance policy rather than a Tesla Extended Service Agreement. You can say Hi via the social media links in his bio. Tesla does not list all the available services through its roadside assistance team, , For all services not listed, we are still equipped and ready to assist you. Simply contact roadside assistance, and the. Should they in this circumstance--I vote yes. Professional, Read More This is How To Fix Tesla Rear View Mirror!Continue, Last updated on April 18th, 2023 at 11:17 pm Tesla vehicles are sophisticated and need the utmost care to remain that way. What is Full Service History for a Tesla. 2023 Compare.com. Having peace of mind while you're traveling is something you should strive for. This team is dedicated to roadside support. which are incurred as a result of accident/collision, vehicle abuse or negligence,racing, vandalism or any other exclusions or limitations described in the New Vehicle Limited Warranty. Thank you for your interest in our commercial roadside assistance program! If you accidentally lock your keys in the car, you can contact Tesla roadside assistance, and they will attempt to unlock it remotely. (Things You Must Know), Tesla Model Y Glass Roof Heat: All You Need To Know, Is It Better To Charge Tesla At Lower Amps? Tesla hereby disclaims any andall indirect, incidental, special and consequential damages arising out of or relating to Roadside Assistance,including, but not limited to, loss of vehicle value, time, income, personal or commercial property, or use,inconvenience or aggravation, emotional distress, commercial loss (including lost profits or earnings), bus fares,vehicle rental, gasoline or lodging expenses, damage to tow vehicle, and incidental charges such as telephonecalls, facsimile transmissions, and mailing expenses. Tow truck arrived on time and driver was pleasant. A policy that covers you when you need it, has a low deductible, and offers several discounts can be hard to find - which is why we've done the work for you. Ben ,how far did you get towed? Find insurance savings it's 100% free, Compare Free Quotes (& Save Hundreds per Year! Plus, Tesla roadside assistance does transfer to owners other than the original one. Thesecharges are your responsibility and carry a minimum charge of US$300 or CAD$300 per incident, as applicabledepending upon the location of the vehicle. For a better experience, please enable JavaScript in your browser before proceeding. You can request immediate roadside assistance from the bottom of the Tesla app home screen. What to Expect on Delivery Day. How Does Tesla Roadside Assistance Work? | GetJerry.com I also cancelled my AAA membership after 40 years. Katherine Duffy is an insurance writer who has spent over half a decade in the professional writing industry. Next: Tesla EV Charging Options, Explained. Then, you can proceed to select the problems your car is undergoing. We are a mobile 24/7 Fleet Service that operates the Entire Charlotte Metro and . Find answers to other questions by exploring our support pages. Katherine specializes in content geared toward the everyday driver, including advice on insurance companies and coverages, vehicle specs, and car maintenance. If the service center determines a warrantable issue did not cause the malfunction, you will be charged for the towing on your repair bill. Get a custom quote for your fleet or business now, Individual and Vehicle Roadside Assistance Plans. Roadside assistance (North America) Tesla provides complimentary roadside assistance emergency services, including towing services to the nearest Tesla Service Center or your home provided they are within 50 miles (80 km) of your vehicle, for 4 years or 50,000 miles (80,000 km), whichever comes first, for vehicles covered by In its initial filings, Tesla Insurance also included collision and liability car insurance discounts. Most are concerned about what effect either has on the battery. Tesla Service Calls Tesla service, tells them somethings wrong, they send a wrecker, tow it to SC, then come to find out your kid could figure out how to turn it on. Oops! And to reach Tesla Roadside Assistance, you can call the number found in your vehicles touchscreen or the Tesla app. Our trained technicians are here to help you get back on the road. Probably something sporty. Benefits exclude any costs related toalternate roadside assistance arranged by you, services outside the North America Region, or transportation,repairs, parts replacement, etc. Tesla Roadside Assistance: Coverage & How Long it Lasts This can include anything from helping you put your spare tire on or jumping off your battery. Katherine has also worked as a teaching assistant at Wilfrid Laurier University, where she obtained a degree in English Language and Literature. Startup automaker Lucid is going after Tesla's share in the luxury segment with its Air EV. This means roadside assistance will extend to whatever the terms of that extended service contract are. You can call Tesla Roadside Assistance if you have a flat tire or a tire-related issue. "After about 5 minutes of muzak, I was finally connected with a Tesla Roadside Assistance representative that immediately offered me the "loaner wheel" service. Tesla's Roadside Assistance package comprises the following services breakdowns, flat tires, lockouts, and depleted range. The technician will come to your location and provide enough charge to get you to the nearest Tesla Supercharger or your destination. So, if you purchase a used Tesla thats outside the warranty period or already own a Tesla car and are over the warranty threshold and want to continue using roadside assistance, you may want to look into finding an auto insurance provider that offers this with its policies. Its common to have car trouble when on the go, and while a quick fix is an answer most of the time, some problems will need professional attention. To request roadside assistance from your Tesla app: A warrantable breakdown of the vehicle that renders it un-drivable. The technician will come to your location, hook up your vehicle and tow it to the nearest Tesla Service Center or your destination. You must return the loaner wheel to Tesla within three days, and the roadside assistance team will come to install your original wheel and take back the loaner. If you still can't find what you're looking for in our support resources, contact customer support directly. Service providers carry specialized loaner wheels to help you with a flat or damaged tire. The technician will come to your location and provide you with a temporary key or program a new one on the spot. Teslas advanced Tire Pressure Monitoring System keeps a close watch on tire pressure for you, and Teslas free roadside assistance means you wont have to struggle with a spare tire on the side of the road., Heres an explanation of the alternatives to a Tesla Model S spare tire brought to you by, comparison shopping.We'll also show you how to save on. . Flat tires are specifically covered, but if you want coverage beyond 50 miles you'll need to get something else. Economy: $30/year, Cold Country: $40/year, Deluxe: $55/year single or $100/year family, Premier: $95/year single or $180/year family. Our unique approach as an Original Equipment Manufacturer (OEM) allows us to manage the owner's experience from initial need for assistance to getting them back on the road. To ensure that all Tesla users have convenience on the road, the company makes this service available 24/7. Yes, if you own a Tesla vehicle, you can call Tesla Roadside Assistance for help with various services. I called Tesla today and asked them to send me a copy of their Warranty for the Model S. Although Roadside assistance is part of their warranty, they show it as part of their service plans on their web site: Bottom line, if there is something wrong with the car you are good. David. Get a quote on Commercial and Fleet plans. Specialties: New company looking to provide excellent service at competitive prices. Ha, I hear you. Here it is (notice the part where it says ". If the service center is farther than 50 miles, you will pay extra. Suppose you still need clarification on how the service works and how to contact Tesla for help. Before calling for assistance, its always a good idea to check if the service is available in your location and if there are any limitations or restrictions. Learn about all your vehicle and energy products. Depending on the nature of the issue with your vehicle, theyll dispatch a tow truck or a service technician. (Explained), 5 Reasons Your Tesla FM Radio Not Working! Compare.coms editorial team operates independently of any of the companys partnership or business development interests. For $90-100miles and $125-200miles, AAA coverage is a no-brainer. Tap Request help to submit your roadside assistance request. The wait time may vary depending on the time of day and how busy their support line is. For example, buyers of the Polestar 2 get four years' worth of roadside aid that can be accessed by using the automakers smartphone app or pressing the connect button on the roof. Become a AAA Roadside Service Provider | AAA Club Alliance The making of the key fob is at your expense. Roadside Assistance is not a warranty and is not provided under any Tesla warranty, but is a service intended to minimize inconvenience when your vehicle is inoperable. Any service call limits or coverage limits are mentioned in your specific agreement. threshold and want to continue using roadside assistance, you may want to look into finding an auto insurance provider that offers this with its policies. Get instant quotes tailored to your needs - fill out our short form, today! (Things You Must Know)Continue, Last updated on April 18th, 2023 at 11:17 pm There are many fantastic features to desire in your Tesla Model Y car. Since we are both retired, we almost never use both our cars at the same time and we are almost never more than 50 miles from the Fremont Service center. Any implied and express warranties and conditions arising under applicable state or provincial laws or federalstatute or otherwise in law or in equity are disclaimed to the fullest extent allowable by law, or limited in duration tothe coverage period. Find Us, Stay charged anywhere you go, with access to our global charging networks. Can you extend Tesla Roadside Assistance? We publish resources that are based on hard-hitting data and years of industry experience to help you make more informed decisions with your wallet. Professional U.S.-based 24/7/365 Dispatch Call Center Contracted, licensed & insured Service Providers Personalized service from our highly trained agents Coverage Across North America We have over 45,000 service providers. However, you may need to pay for the cost of any repairs that you may require outside the Roadside Assistance coverage, such as a new battery or tire. You can get cost estimates and request service via the U.S. and Canada, The chances are its not worthwhile to use it as needed and pay for the service calls after its expired. Not so. How do I deal with insurance after a car accident? Tesla Roadside Assistance is a free service that provides coverage for four years or 50,000 miles, which is a sweet deal for new owners. Tesla's Roadside service can only be requested once per incident. So, if a Tesla vehicle requires Roadside Assistance, the owner can request the service through the Tesla app or by calling Teslas support line. The exclusions and limitations in the preceding sentencesshall apply whether your claim is in contract, tort (including negligence and gross negligence), breach of warrantyor condition, misrepresentation (whether negligent or otherwise) or otherwise at law or in equity, even if Tesla isadvised of the possibility of such damages or such damages are reasonably foreseeable. ). So long as its within the. The company cites wasted room and resources as reasons not to include a spare tire in their vehicle. and how does it work? Best Roadside Assistance Plans in 2023 - Investopedia But on the point of "how would I use this car every day" instead of "man does this car go fast!" Tesla offers you this service 24/7/365. After Taking Delivery Ordering a New Tesla Requesting Roadside Assistance Review our Roadside Assistance policy for service details and what you may need to provide payment for. To answer thread question, yes, like 4 times (all for flat tires) unfortunately. Equally important, Roadside Assistance coverage may vary based on the specifics of your vehicle and your particular warranty or service plan. Learn about your Tesla ownership experience including designing and taking delivery of your car. If your vehicle needs towing, you can call Tesla Roadside Assistance for a tow. you can purchase from them, so check the service contract details to see if its included. The wait time for Tesla Roadside Assistance varies depending on several factors, such as the location and availability of service vehicles, the severity of the issue, and the time of day. Katherine is currently pursuing her J.D. and need a tow, roadside assistance will provide a one-time courtesy tow within 50 miles to a service center to have a new keyfob made. Explore a route and well find the best locations to keep you charged along the way and upon arrival. Keep in mind that the availability of Roadside Assistance may vary depending on your location and the time of day.