2023 Chrysler Pacifica. Dealer is denied to make any changes or repair to the vehicle. problems related to radio/tape cd player (under the equipment category). I could not restart the van. I drive on the freeway, and I lost any power with the car, I'm lucky my baby was not in my car on that day. As the blue screen appeared the words "rear camera not available at this time" appeared on the screen at the top. Fortunately, we were able to pull over safely, but had we been on the road during a busier time, we would have been in serious danger! I was able to switch off the car for few min and then turn it on and get back to road again but it is happening while I am on road especially on highways it is very dangerous. When it is unusually cold, the heater fails to heat the hybrid battery sufficiently to register the correct voltage. We had to navigate in traffic through 4 lanes to pull over with children in the vehicle. I have contacted the dealership multiple times without reply. We were able to safely pull over, and after a few minutes restart the vehicle. TSB #9004290. Twice on the highway, and once in a residential area. The engine light came on. Was unable to restart car for 15 minutes, car kept saying to put into p and until after completely turning the car off by opening the driver side door to simulate leaving the vehicle, and then closing the door. A control arm separation could increase the risk of a crash. . The vehicle was not diagnosed or repaired. The vehicle was running while I was drove in the freeway. A Chrysler rearview camera image recall has been issued for more than 365,000 of the following vehicles equipped with 8.4" or 12" radio displays. I tried neutral and other gears, before going back to drive and it didn't do anything. The last time was two weeks ago and they said they were going to just order a new radio. There is no warning to when it will shut off. Ad-free. As far as the rear-cross-traffic problem, my vehicle is one that is missing chrysler's sphere and rear-parking-assist because of the chip shortage. Inadvertent unlatching of the left outboard seat belt can increase the risk of injury in the event of a crash. This is an extremely unsafe situation, placing the motorist, their passengers and nearby vehicles in danger. If the MPR is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash. I do not feel safe driving this vehicle knowing that this can happen and leave us stranded or in an unsafe situation. The car end up tow to the dealership that located in pleasanton ca. Event 2: I get the vehicle back from repair and reported that the recall has been fixed on feb 18th. Dashboard displayed default message service hybrid electric vehicle system. Copyright 2023 CarParts.com, Inc. All Rights Reserved. VW Sunroof Leak Lawsuit Settlement Reached, read stories from drivers who praise our work. The vehicle was then taken to dch chrysler dodge jeep ram fiat of temecula (26845 ynez rd, temecula, ca 92591), where it was diagnosed that an unknown software needed to be rebooted. The car stalled while driving. Once vehicle was stopped had to change from run mode to off mode and then was able to restart and proceed. The screen then displayed push button to start, as though the car was off. Chrysler is aware of this issue and has advised that it may be resolved by installing updated seat modules. I still haven't heard anything from them. Opened / closed the hood at the side of the road and the fault didn't clear. The failure mileage was approximately 13,000. MMI with virtual cockpit (2017-2019) Push forward and then hold in place the. Called the dealer on monday and they sent out someone to jumpstart it and it wouldn't start. I called the dealership where we bought it, and they said the same. It said to put to p to stop. If a cell phone provider has to overnight a phone due to liability in an emergency, shouldn't a vehicle manufacturer do something?. To solve this, the combustion chamber needs to be cleaned out to remove all the carbon and potentially have the valve spring retainers updated to prevent it from happening again. That person could have no possibly reacted fast enough to prevent his vehicle from rear-ending my vehicle. Call our Helpline today! Vehicle was powered down and restarted and was able to return to the road. Our pacifica has less than 10k miles and has had no problems previously. For the record, 16 mention the engine as being the problem, 14 blame the powertrain, and 12 say the electrical system is the issue. CarComplaints.com is an online automotive complaint resource that uses graphs to show automotive defect patterns, based on complaint data submitted by visitors to the site. Only backroads. Dealership service department told me they don't really know what todo. April 8, 2020 In the segment, the minivan competes against the Kia Carnival, the Honda Odyssey, and the Toyota Sienna. 2017 Chrysler Pacifica Reliability - Consumer Reports The "d" in the gear shifter flashes. The failure mileage was unknown. I am concerned that they may not be able to fix my vehicle to meet the recall mandate and NHTSA's safety standards. In addition to the 911 basic emergency services, I paid $250 in March for the enhanced guardian services, however since the initial radio failure in July, those services have not worked for any length of time. Lights work, trunk lid raised. Browse Chrysler Pacifica vehicles in Tustin, CA for sale on Cars.com, with prices under $99,962. If you take care of your Pacifica properly, it can last a long time. Theyve also shared that damaged wires may result in abnormal ticking sounds coming from the drivers seat. issue that causes a shutdown was addressed by merely providing a millisecond's notice that the vehicle is going to completely die. No buttons were working. Confidentiality Guarantee: We keep your information completely confidential and will not send you spam or sell your information. On the dash a display said "change gears to start". The most recently reported issues are listed below. I was able to coast to the shoulder. All engine power and speed control was lost at highway speeds and was barely able to get out of the way of traffic. One of the most reported 2017 Chrysler Pacifica problems is its faulty paint, which bubbles and prematurely peels off. The situation is troubling and the manufacturer and both dealerships are even stalling in getting us a complimentary loaner vehicle. So car is back to service now and I haven't heard anything back. The engine light stays lit for up to 1 day. I am afraid to drive the vehicle in case this happens again and they are offering me a 7-week wait to have something done about it. Over 205 reports made the engines ticking noise the top complaint among Chrysler Pacifica drivers. This complete loss of power has happened a few times before, but always when the vehicle was parked overnight and I discovered it was not working in the morning. The radio and accessories were still working. Dealer has had the 2022 chrysler pacifica plug in hybrid for 30 days in the service shop and still don't have a fix for it. They said it would take 2-3 weeks to look at the vehicle due to their backlog. Below two things seem to be missing: 1. The rear camera was still in operation while I sat in park and the car idled. Thank you for requesting your free case evaluation. It has been almost 2 weeks already. Vans are versatile vehicles that can be used for both cargo hauling and as passenger carriers. This is the second time this has happened in this vehicle. At the time there was no shoulder near by so I had to drive on the busy highway at very slow speeds until I could pull over. The first minivans, the Plymouth Voyager and the Dodge Caravan defined a new way of transport for the suburban population and this feat has been passed onto the successive vehicles of the same category since 1983. Van gave no warning it was shutting down. Used Chrysler Pacifica for Sale in Santa Ana, CA - carfax.com Has the vehicle . If we go to court, Chryslers going to be footing the bills. 3 months is just ridiculous. If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash. I was able to pull onto the shoulder of the freeway, toggle the car into park, and press the start button while pressing the break. Our vehicle stalled 6 times over the course of 17 miles driving around town, maximum of 50 mph at times. While driving on the freeway using adaptive cruise control, the display indicated that the adaptive cruise control was canceled. However when we filled the tank with gas again on 3/20/23 the problem began again. This was a very dangerous incident and I'm lucky I was not in an accident. If youre having transmission problems, youre definitely not alone. 5 deg. As a result, another vehicle crashed into the front passenger side of the contact's vehicle. Turning the system off does no good if you turn it on and it continues to do it. The vehicle should never be able to be driven if either slider is open. Now on our second case to have looked at. The speed variant was approximately 20 mph. This sudden loss of power is extremely dangerous and I am fearful every time I drive this car. I am looking the website please manufacturer and posted online by national haghway traffic safety. If your A/C is busted, the cabin may become uncomfortable to stay in. You should learn about the model year youre interested in and note its maintenance and service schedule. Click on other model years to view more problems: 2018 2019 2020 2021. I couldn't change the gear after that. all problems of the 2006 Chrysler Pacifica Vehicle was towed to a chrysler dealer, it showed 17 error codes thrown, chrysler's policy was to reset the codes and drive 25 miles to replicate if it doesn't replicate send it home which is what they did. Work was done and it seemed fine. The complaints are organized into groups with data published by vehicle, vehicle component, and specific problem. When we were driving at highway speeds about 70mph, during a particularly cold day, the turtle mode dropped us suddenly to 30 mph. The Chrysler Pacifica nameplate has been used on two different vehicles. The Chrysler Pacifica, the nameplate being carried forward from the crossover of similar nomenclature, was launched back not so long ago in 2017. No problem or warning prior to this. Happened on the road traveling to fl from il leaving all of our belongings visible and available to take. The car also had. Parksense rear park assist additionally, there is also a recall on this vehicle regarding the safety issue. Chrysler is concerned a driver may be distracted if the rearview camera image remains and the driver tries to cancel the image. The manufacturer was not made aware of the failure. Worst part is I had similar issue of car shutting down but that time it was in electric mode related to service charging and this was in gas mode with check engine light on. "Heating was . Radio/tape Cd Player Problems of Chrysler Pacifica The component or system that owners identify differs depending on their perception of the problem. Numerous other issues were reported for the Chrysler Pacifica, including water leaks from the HVAC case not sealing at the bulkhead, misalignment of the drive belt pulleys causing noise, and software updates being needed for the powertrain control module. This happened several times on the way back to the dealership (we had only just bought the car the day before). I purchased this van brand new. William B., IN (2017 Chrysler Pacifica Limited 3.6-L V6) "At 900 miles had problems with parking brake coming on whether driving forward or back. Our 22 chrysler pacifica hybrid stalled twice on the freeway on 4/11/203. The bulletin applies to the vehicles listed below. The sliding driver side rear door malfunctioned - either a sensor did not go off, or the door did not register the sensor. A good samaritan helped push the car to a nearby lot while car was in neutral. We brought the vehicle in for the recall-software update but vehicle continues to lose power. Last month it just lost power while I was driving and after that engine light up. With unwanted acceleration while the brake is depressed, I do not think the vehicle is safe to drive. For more information on how we collect and use this information, please review our Privacy Policy. The manufacturer was made aware of the issue. Also please check out the statistics and reliability analysis of Chrysler Pacifica based on all problems reported for the Pacifica. Axle Shaft May Disengage Causing Loss of Drive. Drove to dealer and car stored dtc p0a45 error code, which they cleared and test drove for 50 miles. Have you had a bad experience too? The contact owned a 2022 chrysler pacifica hybrid. The next thing that happened was the fm would flip to am and the radio stations would change, u-conect would call the last person I had called the day before, and flip to climate control. Have multiple videos. So far they hold the car for a month waiting for parts to replace. Nevertheless, it appeared to be engine failure. However, some owners have shared that they were able to get repairs covered by their dealerships. The Chrysler Pacifica class action lawsuit points to numerous online complaints that have been posted on multiple websites related to issues with the infotainment systems in the Chrysler Pacifica. On this 2019, it does have one door, the driver side slider, that has a warning buzzer if left open when the vehicle drive is engaged, and only when the vehicle attempts to move in reverse. . Chrysler Pacifica transmission problems are common with the 2017 model year. Check your dash, driver-side doorjamb or vehicle registration. Then, as the van was nearly stopped at the stop sign (probably 10 feet ahead of it, and approx. While driving approximately 45 mph, the "stop safely vehicle will shut off soon" message illuminated. Write a review and earn upto $100 for you review! The contact stated that while making a left turn, the accelerator pedal was depressed however, the engine failed to increase in speed. The check engine light and battery light illuminated after the engine had quit. The car wouldn't move at the point. Who are we? March 3rd- car shut off on the freeway again. The contact then stated that she became aware of the nhtsa campaign number: 23v010000 (electrical system, hybrid propulsion system) upon searching the nhtsa website. Event 1: on feb 5, 2023 my car lost engine power suddenly while I was driving. #CarpoolCool #Carpooling #MorningDrive #Parenthood #Chrysler #SchoolMornings #ParentsBeLike #Drive, A post shared by Chrysler (@chrysler) on Jan 28, 2020 at 5:30am PST. Infotainment screen freezes and/or jumps around and will not let the user change temperature controls, adjust radio functions, allow hands-free calls, or accept any inputs at all. Chrysler Class Action Lawsuit Says UConnect Infotainment System Is The air bags deployed. I got it towed to dealership and they said next day a software update fixed it which was hard to believe so I asked them to drive for 25 miles and guess what ? Uber tlle me safety recalls self-certification . Vehicle lost ability to accelerate on highway engine shit off, lost power steering, dashboard read press break and push button to start as though vehicle were turned off. Happened 3 times in span of 3 days. In the meantime, you are welcome to call us right away at 855-301-2100. The issue could arise as early as 52,000 miles, and consumers complained it would be intermittent and random. The contact owns a 2022 chrysler pacifica. Find the perfect used Chrysler Pacifica in Anaheim, CA by searching CARFAX listings. Driving on 4 lane highway during stop and go traffic. . A police report was filed. The contact owns a 2022 chrysler pacifica hybrid. Dealer said it was a known issue. The vehicle will randomly stall out. So when driver one(1) has the seat, mirrors, radio, etc set for them all they have to do is press "1" when they get in, and "2" is presently set. The automaker is aware of these issues . Brian Jones spent more than 30 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. I wanted a rear view camera and a Bluetooth radio. While fewer than many other cars that had reported issues, there are still 12 overall problems reported regarding the Chrysler Pacifica. Turn off the car, open the car door, wait a few minutes, restart. This sterted the day we got it , we ordered this van in december 2021 expecting it to be just like the 2021 and its not. While driving on the freeway at 60-70 mph, in 20 degree weather at night, the engine suddenly, and without warning, stopped. Sometimes it just cycles through the inputs nonstop. A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off. So I parked on the narrow shoulder on hov lane, with cars zooming by. Just enter your 17-digit Vehicle Identification Number (VIN) to get started. 5 mph or less), while my foot was still gently depressing the brake pedal, the van began to accelerate on its own. all problems of the 2018 Chrysler Pacifica The first NHTSA complaint about the 2022 Chrysler Pacifica was lodged in February 2022. Your coupon is on its way to your inbox. Infotainment- The radio/ infotainment system gets stuck on the backup camera view. While traveling at full highway speed, the pacifica turned off entirely without warning. The chrysler service department says they cannot find anything wrong with my vehicle and it may be due to the recall issue. Not a safe vehicle for a family. I turned off the engine, re-started it but the condition stayed the same. After the incident happened, the check engine light came on. 2019 Chrysler Pacifica Problems and Complaints | CARHP I was able to have my phone ready and took pictures of the warning screen the second time. It was towed to dealer and it was told it was the pcm that needed to replace. On a 2017 Chrysler Pacifica. This is a danger to my family if this persists. I have no use of safety features or cameras. Finally, I held the start button down while pressing the break for a long period of time. Some owners were annoyed because their fairly new Pacificas were already peeling and rusting. this was on a residential street, 25 mph speed limit, clear day, dry pavement. Was able to coast to the side of the highway safely and vehicle had to be stopped and turned off to be able to run. After restart engine stalling continued randomly without warning during our trip. Apparently, the update only served to provide a warning on the dash that the engine was about to shut down (which occurred immediately). In December 2022 an owner from California reported that while driving on a road where the speed limit was 40 mph, the minivan flashed a message that the engine was off and I needed to put the car in Park to restart it essentially the car stalled while I was driving 40 mph. The car rolled to a stop, wouldnt engage in Drive and wouldnt accelerate. The first time it happened, I finished my trip. The proposed fix is a software update that informs the driver of the situation. There is no charge unless we win. I thought it was the new the leather smell, but later found out that the driver's side of the car was leaking. April 8, 2020 A Chrysler rearview camera image recall has been issued for more than 365,000 of the following vehicles equipped with 8.4" or 12" radio displays. So less than 1 month of ownership. The loss of power was not experienced untill the hybrid battery charge had been depleted and the vehicle was running on the combustion engine. I propose that the nhtsa put more pressure on chrysler to repair the root cause of the problem instead of a software update that merely notifies the driver. Hello. Hyundai continues, Bought my 2020 Nissan new just a little over 75 miles on it. The van had just been in service for 36 days and was returned as operational with no defects on october 19, 2022. The hands-free and bluetooth feature of my radio stopped working 3 months ago. Thank you [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). How to Reboot Your Car's Infotainment System - Consumer Reports Under the hood, the van remained the same, powered by the common 3.6-liter Pentastar V6 that puts out 287 horsepower along with 282 lb-ft of torque. I called fca about the issue, and they couldn't find any service center to accept my vehicle within a week, and told me I could rent a car on my own if I was concerned. The contact stated that while driving at approximately 65 mph, the vehicle lost motive power without warning. The year with the most problems overall was the 2004 Chrysler Pacifica, coming in at 11 issues. Had to pull over carefully again. Either way, some model years may have their fair share of problems, but if you know about their potential issues, you wont be caught unaware. We are fortunate to ha e had this happen when we were in a position to pull over safely as the speed of the vehicle plummeted unsafely after loss of engine power. . The vehicle was able to be restarted. On 2/25/2022, on the way to the dealership, the van once again powered itself off on the highway. Chrysler has issued a service bulletin #08-003-09 to address a problem with radio doesn't work after jump start or battery replacement. Wife was driving on the highway at highway speeds (using gas propulsion, not electric) and car shut off without warning, lost all propulsion, alerting me to "shift to park" to start the car.